Tankweb.net, LLC Terms of Service (TOS)
Tankweb.net, L.L.C. dba ThinkTank Forensics("Tankweb.net") is a client-centered
web hosting firm. This Services Agreement ("Agreement") governs
your purchase and use, in any manner, of all web hosting services as
described in the online order form (the "Services"), ordered
by you and accepted by TANKWEB.NET and describes the terms and conditions
that apply to such purchase and use of the Services. Under the terms
of this agreement, your placement of information on our servers is
an acknowledgement that you have read, understand, and agree to bide
by terms and conditions below.
ACCEPTABLE USE POLICY
Terms of service also includes our Acceptable
Use Policy.
TERM AND PAYMENT FOR SERVICES
This Agreement shall be for an "Initial Term" as chosen
by you in the Order Form located on this Site at the time you register
for the Services. This Agreement will be automatically renewed (the "Renewal
Term") at the end of the Initial Term for the same period as the
Initial Term unless you provide TANKWEB.NET with notice of termination
or change in plan thirty (30) days prior to the end of the Initial
Term or the Renewal Term. You must provide TANKWEB.NET with your notice
of termination by opening a support ticket (the "Ticket")
in the Client Extranet (the "Extranet") When opening the
Ticket you must provide TANKWEB.NET with sufficient customer identification
information so that TANKWEB.NET may properly identify you and your
account. Any notice of termination will be effective following thirty
(30) days after TANKWEB.NET's receipt thereof.
TERMINATION POLICY
If you terminate your receipt of the Services prior to the end of
the Initial Term or the Renewal Term, whichever is then applicable,
(a) TANKWEB.NET will not refund to you any fees paid in advance of
such termination and (b) you shall be required to pay 100% of TANKWEB.NET's
standard monthly charge for each month remaining in the term, unless
otherwise expressly provided in this Agreement. Notwithstanding the
foregoing, if you terminate your receipt of the Service prior to the
end of the first thirty (30) days of the Initial Term, you are entitled
to a refund of the fees you paid in advance for the monthly Services,
not including any set-up fees, if applicable. Your termination request
or notice must be submitted to TANKWEB.NET in the manner described
above. TANKWEB.NET may terminate this Agreement at any time and for
any reason by providing to you written notice ten (10) days prior to
the date of termination. If TANKWEB.NET terminates this Agreement,
TANKWEB.NET will refund to you the pro-rated portion of pre-paid fees
attributable to Services (excluding set-up fees) not yet rendered as
of the termination date unless otherwise expressly provided in this
Agreement.
ENFORCEMENT
TANKWEB.NET may investigate any reported or suspected violation of
this Agreement or of the Acceptable Use Policy, its policies or any
complaints and take any action that it deems appropriate and reasonable
under the circumstance to protect its systems, facilities, customers
and/or third parties. TANKWEB.NET will not access or review the contents
of any e-mail or similar stored electronic communications except as
required or permitted by applicable law or legal process.
TANKWEB.NET reserves the right to refuse or discontinue service to
anyone at TANKWEB.NET' sole discretion. TANKWEB.NET may deny you access
to all or part of the service without notice if you engage in any conduct
or activities that TANKWEB.NET in its sole discretion believes violates
any of the terms and conditions in this Agreement or of the Acceptable
Use Policy. TANKWEB.NET shall have no responsibility to notify any
third-party providers of services, merchandise, or information, nor
any responsibility for any consequences resulting from such discontinuance
or lack of notification. You agree that TANKWEB.NET has the right to
monitor the service electronically from time to time and to disclose
any information as necessary to satisfy the law, or to protect itself
or its subscribers. TANKWEB.NET reserves the right to refuse to post
or to remove any information or materials, in whole or in part, that,
in its sole discretion, are unacceptable, undesirable, or in violation
of this agreement. TANKWEB.NET also reserves the right to refuse refunds
in cases where TANKWEB.NET believes abuse has taken place.
PUBLIC NATURE OF THE INTERNET
Please understand that all information submitted on your hosting account
shall be considered publicly accessible. Important and private information
should be protected/backed up by you. For example, we are not liable
for protection or privacy of electronic mail or other information transferred
through the Internet or any other network provider that you may use.
NO SERVICE WARRANTIES
TANKWEB.NET makes no warranties or representations of any kind for
the services being offered. The Service is provided on an "as
is" and "as available" basis without warranties of
any kind, either express or implied, including but not limited to warranties
of title, non-infringement, or implied warranties of merchantability
or fitness for a particular purpose. No advice or information given
by TANKWEB.NET or its agents or employees shall create a warranty.
TANKWEB.NET provides no warranty that the service will be uninterrupted
or error free unless otherwise stated in our Service Level Agreement
(SLA), or that any information, software or other material accessible
on the service is free from viruses or other harmful components. Under
no circumstances shall TANKWEB.NET be liable for any direct, indirect,
special, punitive, or consequential damages that result in any way
from your use of or inability to use the service, or for third parties'
use of the service to access your Web space, or to access the Internet
or any part thereof, or your or any third parties' reliance on or use
of information, services, or merchandise provided on or through the
service, or that result from mistakes, omissions, interruptions, deletion
of files, errors, defects, delays in operation or transmission, or
any failure of performance. If you are dissatisfied with TANKWEB.NET
service or any of its terms, conditions, rules, policies, guidelines,
or practices, your sole and exclusive remedy is to discontinue using
the service.
INTELLECTUAL PROPERTY RIGHTS
Your License Grant to TANKWEB.NET. You hereby grant to TANKWEB.NET
a non-exclusive, worldwide, and royalty-free license for the Initial
Term and any Renewal Term to use your content as necessary for the
purposes of rendering and operating the Services to you under this
Agreement. You expressly (a) grant to TANKWEB.NET a license to cache
materials distributed or made available for distribution via the Services,
including content supplied by third parties, and (b) agree that such
caching is not an infringement of any of your intellectual property
rights or any third party's intellectual property rights.
TANKWEB.NET Materials and Intellectual Property. All materials, including
but not limited to any computer software (in object code and source
code form), data or information developed or provided by TANKWEB.NET
or its suppliers or agents pursuant to this Agreement, and any know
how, methodologies, equipment, or processes used by TANKWEB.NET to
provide the Services to you, including, without limitation, all copyrights,
trademarks, patents, trade secrets and other proprietary rights are
and will remain the sole and exclusive property of TANKWEB.NET or its
suppliers, including but not limited to any software programs, inventions,
products and/or technology innovations and methodologies utilized,
developed, or disclosed by TANKWEB.NET during the term of this Agreement.
Unauthorized copying, reverse engineering, decompiling, and creating
derivative works based on the any such software is expressly forbidden
except as permitted in this Agreement. You may be held legally responsible
for violation of any patent rights, copyright or trade secret rights
that is caused or encouraged by failure to abide by the terms of this
Agreement.
You hereby grant to TANKWEB.NET a limited right to use your trademarks,
if any, for the limited purpose of permitting TANKWEB.NET to fulfill
its duties under this Agreement. This is not a trademark license and
no other rights relating to the trademarks are granted by this Agreement.
Specifically, but without limitation, the rights granted by this Agreement
do not include the right to sublicense use of your trademarks or to
use your trademarks with any other products or services outside the
scope of the Services provided under this Agreement. The limited trademark
use rights granted under this section terminate upon termination of
this Agreement.
INDEMNIFICATION AND EXCLUSION OF LIABILITY
You agree to indemnify, defend, and hold harmless TANKWEB.NET from
any and all liability, penalties, losses, damages, costs, expenses,
attorneys' fees, causes of action or claims caused by or resulting
indirectly from your use of the service which damages either you, TANKWEB.NET,
or any other party or parties without limitation or exception. This
indemnification and hold harmless agreement extends to all issues associated
with your account, including but not limited to domain name selection
and web site content.
Interruption of Service You hereby acknowledge and agree that TANKWEB.NET
will not be liable for any temporary delay, outages or interruptions
of the Services unless such outage or delay is covered by our Service
Level Agreement. Further, TANKWEB.NET shall not be liable for any delay
or failure to perform its obligations under this Agreement, where such
delay or failure results from any act of God or other cause beyond
its reasonable control (including, without limitation, any mechanical,
electronic, communications or third-party supplier failure).
MISCELLANEOUS
In the event that any portion of this Agreement is held to be unenforceable,
the unenforceable portion shall be construed in accordance with applicable
law as nearly as possible to reflect the original intentions of the
parties and the remainder of the provisions shall remain in full force
and effect.
TANKWEB.NET's failure to insist upon or enforce strict performance
of any provision of this Agreement shall not be construed as a waiver
of any provision or right. Neither the course of conduct between parties
nor trade practice shall act to modify any provision of this Agreement.
TANKWEB.NET may modify this Agreement from time to time, your continued
use of the Service shall be deemed to be your acceptance. If you do
not agree to this Agreement, you must immediately stop using the Service.
This Agreement shall be governed by and construed in accordance with
the laws of the State of Michigan, without regard to its conflicts
of law provisions. Any cause of action you may have with respect to
the Service must be commenced within one (1) year after the claim or
cause of action arises or such claim or cause of action is barred.
This Agreement, the Acceptable Use Policy and the Service Level Agreement
constitute the entire agreement between you and TANKWEB.NET with respect
to the Service.
TANKWEB.NET reserves the right to change or modify any of the terms
and conditions contained in this Agreement, any Addendums and any policy
or guideline incorporated by reference at any time and from time to
time in its sole discretion, and to determine whether and when any
such changes apply to both existing or future customers. Any changes
or modification will be effective upon posting of the revisions on
the TANKWEB.NET Web site (the "Site"). TANKWEB.NET may post
changes or modifications to this document, the referenced Acceptable
Use Policies and Service Level Agreement without notice to you. Your
continued use of Services following TANKWEB.NET's posting of any changes
or modifications will constitute your acceptance of such changes or
modifications.